Mobile marketing with success after success...

Gateway Theatre of Shopping is the biggest shopping facility in the Southern Hemisphere. The Centre covers an area of 150 000 Square Meters in Umhlanga Ridge New Town Centre, KwaZulu Natal (South Africa).
It consists of thousands of shopping opportunities and hundreds of entertainment choices. Some of the extraordinary activity choices are: a huge waterpark, a specially designed skateboard park by Tony Hawk and the world's largest indoor climbing rock. And now it also includes an innovative Bluetooth marketing system, which the average 1.3 million monthly visitors can experience.
First phase for this installation was a research period. WCIT, BlipZones partner, worked together with Old Mutual Properties KZN region (Mall owners), since early 2005 to develop a tailored solution to the Gateway Theater of Shopping. The whole process even included tenant & customer focus group analysis together with workgroups.
Second phase became working out the functionalities of the system, since the system in place at the centre should enable the Mall Management to communicate with customers, tenant stores and store owners all through the same system. During the course of the 2006, the interactivity of the system will increase on a phased basis and will reach a level of targeted mobile communication, which has not been seen in South Africa before.
Customers visiting the Gateway Theater of Shopping will receive a range of communications directly to their mobiles. The communication will vary from information on upcoming events to specific store specials & promotions, but also offer virtual competition registration and Bluetooth store specific voucher dispersals. Signage for the Bluetooth system is in place everywhere in the mall; on pillars, trash bins, poster sites, the information desks etc.
The success of the Bluetooth mobile marketing system will continue to grow. Users are becoming more familiar with the technology and through this process, then new aspects of the technology will be implemented, which will provide further value to the user.
However, it is not only the visitors to the Gateway Shopping Centre, who has taken to the technology and the marketing communication, but also the general retail sector have provided their feedback through various nominations and awards to the Gateway Shopping Centre. In September 2006, Gateway even became the first mall in South Africa to win the Max! award (the "Oscar" award within the retail sector").